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title: "Client Services"
canonical: "https://tech.calpoly.edu/page/client-services/"
format: markdown
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# **CLIENT** **SERVICES**

The first tier of campus technology support is with Client Services. Coverage is organized into five zones (A, B, C, D & E), each supported by a manager and team of experts. Service requests are routed through these teams for initial support and escalation if needed. If you are unsure where to get help, please reach out to a Client Services Manager...

![Arthur Heubner](/images/71246c91-c785-4fb4-adb6-68acf6d1cb0b)

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## **Arthur Heubner**

ahuebner@calpoly.edu

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### **ZONE A**

-   Bailey College of Science and Mathematics (CSM)
    
-   College of Architecture and Environmental Design (CAED)
    
-   College of Engineering (CENG)
    
-   University Scheduled Classrooms

![Vince Hunter width=](https://tech-sandbox.calpoly.edu/images/4d087980-b138-4ec2-baa2-8cf21ac36da0)

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## **Vince Hunter**

vihunter@calpoly.edu

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### **ZONE B**

-   College of Agriculture, Food, and Environmental Sciences (CAFES)
    
-   College of Liberal Arts (CLA)
    
-   Kennedy Library
    
-   Orfalea College of Business (OCOB)
    
-   Swanton Pacific Ranch

![Arik Broman](/images/22b7ee39-b18a-440a-b48a-f99e45f41b6f)

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## **Arik Broman**

[akbroman@calpoly.edu](mailto:akbroman@calpoly.edu)

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### **ZONE C**

-   Associated Students, Inc. (ASI)
    
-   Information Technology Service (ITS)
    
-   Office of University Diversity & Inclusion (OUDI)
    
-   Strategic Enrollment Management & Student Affairs (SEMSA)
    
-   University Communication and Marketing (UCM)

![Michael Salmon](/images/8c56bf6a-c331-479e-b565-a7e8964847be)

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## **Michael Salmon**

salmon@calpoly.edu

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### **ZONE D**

-   Academic Affairs (Business) & AA (Provost)
    
-   Academic Senate
    
-   Administration & Finance Services (A&F)
    
-   Alumni House
    
-   Cal Poly Division of Research
    
-   Cal Poly Partners (CPP)
    
-   Cal Poly President's Office
    
-   Center for Teaching, Learning, and Technology (CTLT)
    
-   Performing Arts Center (PAC)
    
-   Strategic Initiatives and Advocacy
    
-   University Development Alumni Engagement (UDAE)
    
-   University Personnel
    
-   University Housing

![Jase Teoh](/images/50f7e74a-a795-4d8a-a204-ace71ac61ebb)

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## **Jase Teoh**

jteoh@csum.edu

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### **ZONE E**

-   Solano Campus
    
    -   Academic Technology
        
    -   AV
        
    -   Help Desk
        
    -   Simulation Technology

![Andrew Kersten](/images/ccbdb10f-b9d1-4b57-b199-020a6af409e9)

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## **Andrew Kersten**

akersten@calpoly.edu

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### **SERVICE DESK**

-   ITS Web Strategy & Experience (UX)
    
-   PolyCard
    
-   Tech Rentals
    
-   Walk-In, Phone, & Online Support

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