# Self Help

Canonical: https://tech.calpoly.edu/space/CPKB/

> Dynamic module: Search Highlight (live content)

# **SELF** **HELP**

## **Find Answers to Your Technology Questions**

Search results provide you with how-to/step-by-step guides, and timely support resources for teaching, completing your studies, and working efficiently at Cal Poly.

---

## **Need an answer fast? Check out one of the specially curated sections just for you...**

**Solano Campus Tech Resources**

**New Student  
Tech Resources**

**New Faculty & Staff  
Tech Resources**

**New Parent  
Tech Resources**

---

> Dynamic module: Pages (live content)

## **Want to keep up to date? Check out our latest updated knowledge articles.**

**CQL:** `type = page and lastModified <= endOfYear() order by lastModified desc`

---

**Student Laptop Recommendations**

---

## **Be Aware of Phishing**

Scammers are increasingly using phishing emails to steal personal information, often by posing as trusted sources—such as companies, professors, or even friends. Recently, we've seen phishing attempts disguised as job offers, requesting email addresses, passwords, or other sensitive details. Stay alert for these warning signs:

-   Unsolicited emails asking for personal information, especially for job offers
    
-   Offers that seem too good to be true
    
-   Poor grammar or unusual language
    
-   Requests for personal or financial details
    
-   Mismatched or suspicious email addresses
    
-   Forms in Google or Microsoft asking for login credentials—never enter your information
    

If you suspect a phishing attempt, **don’t click on any links or attachments**. Instead, forward the email to [abuse@calpoly.edu](mailto:abuse@calpoly.edu) or use the **[Report Phishing](/space/CPKB/13369385/Report+Phishing+and+Spam)** button.

_Staying vigilant helps protect both you and Cal Poly from cyber threats._

**Generative AI Guidelines**

Generative AI is a subset of artificial intelligence technologies that can generate new content, including but not limited to text, visuals, audio, and code, in response to user prompts.

The California State University, Office of the Chancellor encourages the creative and curious use of Generative AI technologies, while also ensuring careful observance of data security, privacy, compliance with regulations, and respect for intellectual property.

[READ THE ENTIRE POLICY](https://genai.calstate.edu/guidelines-safe-and-responsible-use-generative-ai-tools)

- [Get a PolyCard](https://tech.calpoly.edu/space/CPKB/2424908.md)
- [Restore My OneDrive Account](https://tech.calpoly.edu/space/CPKB/2424911.md)
- [Edit a Calendar Event](https://tech.calpoly.edu/space/CPKB/2424914.md)
- [Restore a File in OneDrive or SharePoint](https://tech.calpoly.edu/space/CPKB/2424918.md)
- [Forward My Cal Poly Email to a Different Email](https://tech.calpoly.edu/space/CPKB/2424922.md)
- [Filter Junk Email and Spam](https://tech.calpoly.edu/space/CPKB/2424925.md)
- [View My Balance or Add Money to My Campus Express Account](https://tech.calpoly.edu/space/CPKB/2424927.md)
- [WiFi Coverage Map](https://tech.calpoly.edu/space/CPKB/2424938.md)
- [Passphrase/Password Help](https://tech.calpoly.edu/space/CPKB/2424940.md)
- [Can&#x27;t Connect to eduroam WiFi](https://tech.calpoly.edu/space/CPKB/2424954.md)
- [Download Software for Academic Use](https://tech.calpoly.edu/space/CPKB/2424956.md)
- [WiFi Supported Devices](https://tech.calpoly.edu/space/CPKB/2424959.md)
- [Get Account Help Without Knowing My Security Questions](https://tech.calpoly.edu/space/CPKB/2424961.md)
- [Share a Calendar](https://tech.calpoly.edu/space/CPKB/2424963.md)
- [Set Up Outlook for Windows or Mac/iOS Mail Clients for Email](https://tech.calpoly.edu/space/CPKB/2424968.md)
- [Account Expiration and Extension](https://tech.calpoly.edu/space/CPKB/2424972.md)
- [Adobe Creative Cloud for Students](https://tech.calpoly.edu/space/CPKB/2424976.md)
- [File Types Supported in OneDrive, SharePoint, and Teams](https://tech.calpoly.edu/space/CPKB/2424979.md)
- [Personal Use Software Policy](https://tech.calpoly.edu/space/CPKB/2424983.md)
- [Connect to CP-IoT-Secure (Gaming and Media WiFi Network)](https://tech.calpoly.edu/space/CPKB/2424985.md)
- [Resource Calendar Delegation and Settings](https://tech.calpoly.edu/space/CPKB/2424992.md)
- [Adobe Creative Cloud for Faculty, Staff, and Students](https://tech.calpoly.edu/space/CPKB/2424995.md)
- [Zoom Training and FAQ](https://tech.calpoly.edu/space/CPKB/2425000.md)
- [Access Email and Calendar Settings](https://tech.calpoly.edu/space/CPKB/2425006.md)
- [Mobile Rate Plans](https://tech.calpoly.edu/space/CPKB/2425010.md)
- [Manage Someone Else&#x27;s Calendar](https://tech.calpoly.edu/space/CPKB/2425016.md)
- [Add a Room to a Calendar Invite](https://tech.calpoly.edu/space/CPKB/2425018.md)
- [Apple and Android Accessibility Resources](https://tech.calpoly.edu/space/CPKB/2425025.md)
- [Account Approvers](https://tech.calpoly.edu/space/CPKB/2425035.md)
- [Cal Poly Usernames](https://tech.calpoly.edu/space/CPKB/2425039.md)
- [Find a Device&#x27;s MAC Address](https://tech.calpoly.edu/space/CPKB/2425042.md)
- [Set up VPN](https://tech.calpoly.edu/space/CPKB/2425047.md)
- [Install Microsoft 365 (Desktop) from Office.com](https://tech.calpoly.edu/space/CPKB/2425049.md)
- [Tech Support](https://tech.calpoly.edu/space/CPKB/2425055.md)
- [Join a Zoom Meeting](https://tech.calpoly.edu/space/CPKB/2425069.md)
- [Email and Calendar (Microsoft 365)](https://tech.calpoly.edu/space/CPKB/2425110.md)
- [PolyData Dashboards and Reporting](https://tech.calpoly.edu/space/CPKB/2425119.md)
- [eduroam WiFi](https://tech.calpoly.edu/space/CPKB/2425129.md)
- [Guest WiFi](https://tech.calpoly.edu/space/CPKB/2425140.md)
- [Virtual Private Network (VPN)](https://tech.calpoly.edu/space/CPKB/2425144.md)
- [Desk Phone, Softphone, &#x26; Voicemail](https://tech.calpoly.edu/space/CPKB/2425154.md)
- [Cloud Storage &#x26; Sharing (OneDrive &#x26; SharePoint)](https://tech.calpoly.edu/space/CPKB/2425177.md)
- [PolyCard](https://tech.calpoly.edu/space/CPKB/2425185.md)
- [Digital Signage](https://tech.calpoly.edu/space/CPKB/2425192.md)
- [Mobile Phones](https://tech.calpoly.edu/space/CPKB/2425202.md)
- [Adobe Creative Cloud](https://tech.calpoly.edu/space/CPKB/2425209.md)
- [Mass Email (MustMail)](https://tech.calpoly.edu/space/CPKB/2425217.md)
- [Password Management (LastPass)](https://tech.calpoly.edu/space/CPKB/2425221.md)
- [Tech Rentals](https://tech.calpoly.edu/space/CPKB/2425231.md)
- [Common Management System (PeopleSoft)](https://tech.calpoly.edu/space/CPKB/2425236.md)
- [Lost My PolyCard](https://tech.calpoly.edu/space/CPKB/2425250.md)
- [Calendar Delegation and Settings](https://tech.calpoly.edu/space/CPKB/2425278.md)
- [Software Downloads](https://tech.calpoly.edu/space/CPKB/2425313.md)
- [A - Z Index](https://tech.calpoly.edu/space/CPKB/2425335.md)
- [Web Conferencing (Zoom)](https://tech.calpoly.edu/space/CPKB/2425346.md)
- [My Cal Poly Portal](https://tech.calpoly.edu/space/CPKB/2425359.md)
- [Cal Poly Account](https://tech.calpoly.edu/space/CPKB/2425361.md)
- [Multi-Factor Authentication (Duo)](https://tech.calpoly.edu/space/CPKB/2425367.md)
- [Email Distribution Lists (Sympa)](https://tech.calpoly.edu/space/CPKB/2425369.md)
- [Academic and Business Printers and Copiers](https://tech.calpoly.edu/space/CPKB/2425389.md)
- [Mustang Prints](https://tech.calpoly.edu/space/CPKB/2425392.md)
- [Passphrase/Password Requirements](https://tech.calpoly.edu/space/CPKB/2425396.md)
- [Log in to Zoom with the App](https://tech.calpoly.edu/space/CPKB/2425402.md)
- [Zoom - QuickStart](https://tech.calpoly.edu/space/CPKB/2425405.md)
- [Schedule a Zoom Meeting](https://tech.calpoly.edu/space/CPKB/2425410.md)
- [Connect to eduroam WiFi](https://tech.calpoly.edu/space/CPKB/2425416.md)
- [My Cal Poly Portal - QuickStart](https://tech.calpoly.edu/space/CPKB/2425437.md)
- [Academic Use Software](https://tech.calpoly.edu/space/CPKB/2425443.md)
- [Add an Email Signature](https://tech.calpoly.edu/space/CPKB/2425449.md)
- [Create and Manage a Contact Group](https://tech.calpoly.edu/space/CPKB/2425452.md)
- [Redeem My Free Sophos Home License](https://tech.calpoly.edu/space/CPKB/2425463.md)
- [Teams in Microsoft 365 - QuickStart](https://tech.calpoly.edu/space/CPKB/2425466.md)
- [PeopleSoft (CMS) Access](https://tech.calpoly.edu/space/CPKB/2425468.md)
- [Telephone Coordinator Responsibilities](https://tech.calpoly.edu/space/CPKB/2425476.md)
- [Unlock an iPhone in Activation Lock Mode](https://tech.calpoly.edu/space/CPKB/2425481.md)
- [Lost or Stolen Device](https://tech.calpoly.edu/space/CPKB/2425484.md)
- [Mobile Phone Guidelines](https://tech.calpoly.edu/space/CPKB/2425486.md)
- [Connect to CalPolyGuest WiFi](https://tech.calpoly.edu/space/CPKB/2425490.md)
- [Voicemail Reference Guide](https://tech.calpoly.edu/space/CPKB/2425505.md)
- [Antivirus (Sophos &#x26; Jamf Protect)](https://tech.calpoly.edu/space/CPKB/2425511.md)
- [Mobile Phone Models and Pricing](https://tech.calpoly.edu/space/CPKB/2425519.md)
- [Return a Mobile Device](https://tech.calpoly.edu/space/CPKB/2425521.md)
- [Microsoft 365 (Office)](https://tech.calpoly.edu/space/CPKB/2425524.md)
- [Request a Mobile Phone](https://tech.calpoly.edu/space/CPKB/2425527.md)
- [Cal Poly ITS Knowledge Base](https://tech.calpoly.edu/space/CPKB/2425536.md)
- [Upload a Photo for My PolyCard](https://tech.calpoly.edu/space/CPKB/2425541.md)
- [Common PolyCard Issues](https://tech.calpoly.edu/space/CPKB/2425549.md)
- [PolyCard Guidelines](https://tech.calpoly.edu/space/CPKB/2425565.md)
- [Apple and Verizon Learning Resources](https://tech.calpoly.edu/space/CPKB/2425569.md)
- [PolyCard Benefits](https://tech.calpoly.edu/space/CPKB/2425576.md)
- [Authenticate with Duo](https://tech.calpoly.edu/space/CPKB/3178597.md)
- [Reactivate Duo Mobile on a New Phone](https://tech.calpoly.edu/space/CPKB/3211385.md)
- [New Faculty and Staff Tech Resources](https://tech.calpoly.edu/space/CPKB/3276869.md)
- [New Student Tech Resources](https://tech.calpoly.edu/space/CPKB/3342431.md)
- [Access Duo if I Forgot My Phone at Home](https://tech.calpoly.edu/space/CPKB/3440853.md)
- [Download the Duo Mobile App](https://tech.calpoly.edu/space/CPKB/3440861.md)
- [Classroom Technology](https://tech.calpoly.edu/space/CPKB/3473460.md)
- [Save a Color Printing Preset on a Konica Minolta Printer](https://tech.calpoly.edu/space/CPKB/3506245.md)
- [Legacy Desk Phone Troubleshooting](https://tech.calpoly.edu/space/CPKB/3506351.md)
- [Color Print on a Konica Minolta Printer](https://tech.calpoly.edu/space/CPKB/3538963.md)
- [Set up Multi-Factor Authentication (Duo)](https://tech.calpoly.edu/space/CPKB/3539066.md)
- [Add a New Mobile Phone to My Duo Account](https://tech.calpoly.edu/space/CPKB/3571853.md)
- [Schedule a Classroom Orientation](https://tech.calpoly.edu/space/CPKB/3604601.md)
- [Campus Phone User Guides](https://tech.calpoly.edu/space/CPKB/3604637.md)
- [Manage a Duo Device](https://tech.calpoly.edu/space/CPKB/3637371.md)
- [Legacy Phone Error Messages](https://tech.calpoly.edu/space/CPKB/3866697.md)
- [Link or Unlink Your Personal Account from LastPass Enterprise](https://tech.calpoly.edu/space/CPKB/4194340.md)
- [Set up a LastPass Account](https://tech.calpoly.edu/space/CPKB/4259938.md)
- [Add a Password](https://tech.calpoly.edu/space/CPKB/4358167.md)
- [Phone Service Fees](https://tech.calpoly.edu/space/CPKB/4489224.md)
- [Manage LastPass Enterprise Shared Folders](https://tech.calpoly.edu/space/CPKB/4587585.md)
- [Class List Roles](https://tech.calpoly.edu/space/CPKB/4948008.md)
- [Sympa List Types and Roles](https://tech.calpoly.edu/space/CPKB/4948031.md)
- [Class List Naming Convention](https://tech.calpoly.edu/space/CPKB/4980755.md)
- [Sympa List - QuickStart](https://tech.calpoly.edu/space/CPKB/5013541.md)
- [Secure File Transfer Platform (MOVEit) - QuickStart](https://tech.calpoly.edu/space/CPKB/5046368.md)
- [Create and Modify a Sympa List](https://tech.calpoly.edu/space/CPKB/5111816.md)
- [Send Email to a Class List](https://tech.calpoly.edu/space/CPKB/5144632.md)
- [Sympa List Options](https://tech.calpoly.edu/space/CPKB/5472294.md)
- [Faculty Class List Policies](https://tech.calpoly.edu/space/CPKB/5505033.md)
- [Microsoft Clipchamp - QuickStart](https://tech.calpoly.edu/space/CPKB/5505119.md)
- [Share My Info User Guide](https://tech.calpoly.edu/space/CPKB/5668870.md)
- [Legacy Phone Document Templates](https://tech.calpoly.edu/space/CPKB/5898267.md)
- [Recommended Computer Models](https://tech.calpoly.edu/space/CPKB/6127617.md)
- [Lost Phone with Duo App](https://tech.calpoly.edu/space/CPKB/9142592.md)
- [Document Unit Coordinator (DUC) Contact List](https://tech.calpoly.edu/space/CPKB/9764981.md)
- [Transfer Mobile Service from a State to Personal Phone](https://tech.calpoly.edu/space/CPKB/10092546.md)
- [Get a Cal Poly Badge](https://tech.calpoly.edu/space/CPKB/10125401.md)
- [Get Started with Digital Signage](https://tech.calpoly.edu/space/CPKB/10518543.md)
- [Report Phishing and Spam](https://tech.calpoly.edu/space/CPKB/13369385.md)
- [Access Security Awareness Training (NINJIO)](https://tech.calpoly.edu/space/CPKB/15990792.md)
- [Media Captioning](https://tech.calpoly.edu/space/CPKB/17858720.md)
- [Information Security](https://tech.calpoly.edu/space/CPKB/17858838.md)
- [Travel Safely with Devices and Connect to the Internet](https://tech.calpoly.edu/space/CPKB/17858844.md)
- [Classroom Technology Consulting Services](https://tech.calpoly.edu/space/CPKB/17891452.md)
- [Forms in Microsoft 365 - QuickStart](https://tech.calpoly.edu/space/CPKB/18645011.md)
- [Clear My Browser Cache and Cookies](https://tech.calpoly.edu/space/CPKB/18907287.md)
- [Request a Resource Calendar Account](https://tech.calpoly.edu/space/CPKB/18972673.md)
- [Order Recommended Computers and Peripherals](https://tech.calpoly.edu/space/CPKB/22282241.md)
- [Rename My Personal Microsoft Account](https://tech.calpoly.edu/space/CPKB/22642703.md)
- [Spam and Phishing: How to Protect Yourself](https://tech.calpoly.edu/space/CPKB/25002010.md)
- [Email Delegation and Settings](https://tech.calpoly.edu/space/CPKB/27328558.md)
- [Activate a New Mobile Phone](https://tech.calpoly.edu/space/CPKB/29786156.md)
- [Install Software from Microsoft Azure Dev Tools](https://tech.calpoly.edu/space/CPKB/30343213.md)
- [Change My Display (Preferred) Name When Sending an Email](https://tech.calpoly.edu/space/CPKB/30900268.md)
- [MPP Reimbursement Form for Mobile Phones](https://tech.calpoly.edu/space/CPKB/31064065.md)
- [Appropriate Use of Adobe Sign](https://tech.calpoly.edu/space/CPKB/32079927.md)
- [Forms &#x26; eSignature (Adobe Sign)](https://tech.calpoly.edu/space/CPKB/32145409.md)
- [Adobe Sign Support and Training](https://tech.calpoly.edu/space/CPKB/32538685.md)
- [Log in to Adobe Sign](https://tech.calpoly.edu/space/CPKB/32571400.md)
- [Set Up and Manage my Adobe Sign Signature](https://tech.calpoly.edu/space/CPKB/32571481.md)
- [Send a Document to a Single Signer or Multiple Signers](https://tech.calpoly.edu/space/CPKB/32571507.md)
- [Create Adobe Sign Forms](https://tech.calpoly.edu/space/CPKB/32571514.md)
- [Create and Manage Adobe Sign Document Templates](https://tech.calpoly.edu/space/CPKB/32571521.md)
- [Sign an Adobe Sign Document](https://tech.calpoly.edu/space/CPKB/32571529.md)
- [Connect to Virtual Computer Labs (AppStream)](https://tech.calpoly.edu/space/CPKB/33128466.md)
- [Learning Management System (Canvas) - QuickStart](https://tech.calpoly.edu/space/CPKB/37126145.md)
- [Remove My Email Delivery Address (EDA)](https://tech.calpoly.edu/space/CPKB/37257242.md)
- [Not Receiving Email After Account was Phished](https://tech.calpoly.edu/space/CPKB/60850260.md)
- [Projector and Public Address System (PA) Resources](https://tech.calpoly.edu/space/CPKB/92536833.md)
- [Classroom Technology Build Standards](https://tech.calpoly.edu/space/CPKB/107184167.md)
- [Record a Zoom Meeting to the Cloud](https://tech.calpoly.edu/space/CPKB/194969756.md)
- [View, Download, and Share a Zoom Cloud Recording](https://tech.calpoly.edu/space/CPKB/195068159.md)
- [Microsoft 365 - QuickStart](https://tech.calpoly.edu/space/CPKB/195362820.md)
- [Add Subtitles or Captions to a Video](https://tech.calpoly.edu/space/CPKB/207225434.md)
- [Virtual Computer Labs (AppStream)](https://tech.calpoly.edu/space/CPKB/224624823.md)
- [Add OneDrive to Virtual Computer Labs](https://tech.calpoly.edu/space/CPKB/224690362.md)
- [Virtual Computer Labs Software](https://tech.calpoly.edu/space/CPKB/224690603.md)
- [Securely Working from Home](https://tech.calpoly.edu/space/CPKB/224723014.md)
- [Print from Virtual Computer Labs](https://tech.calpoly.edu/space/CPKB/224723154.md)
- [Securely Using Zoom](https://tech.calpoly.edu/space/CPKB/235372769.md)
- [Viva Insights in Microsoft 365 - QuickStart](https://tech.calpoly.edu/space/CPKB/240189464.md)
- [Unlock Duo Account](https://tech.calpoly.edu/space/CPKB/242122887.md)
- [Zoom for Outlook Add-in](https://tech.calpoly.edu/space/CPKB/252969878.md)
- [Maximizing Your Internet Bandwidth](https://tech.calpoly.edu/space/CPKB/253526263.md)
- [Data and Cloud Storage &#x26; Sharing (OneDrive &#x26; SharePoint)](https://tech.calpoly.edu/space/CPKB/265912329.md)
- [Share OneDrive and SharePoint Files and Folders](https://tech.calpoly.edu/space/CPKB/265945378.md)
- [Zoom Webinar - QuickStart](https://tech.calpoly.edu/space/CPKB/266305871.md)
- [Restrict a Zoom Meeting to Cal Poly Users Only](https://tech.calpoly.edu/space/CPKB/271221194.md)
- [Can&#x27;t Save Files to OneDrive in Virtual Computer Labs](https://tech.calpoly.edu/space/CPKB/300023886.md)
- [Zoom Webinar Support](https://tech.calpoly.edu/space/CPKB/304382010.md)
- [Teaching, Learning and Working Remotely](https://tech.calpoly.edu/space/CPKB/409042945.md)
- [Sync OneDrive Files and Folders for the 1st Time](https://tech.calpoly.edu/space/CPKB/447381505.md)
- [Student Laptop Recommendations](https://tech.calpoly.edu/space/CPKB/499253249.md)
- [Support Center - QuickStart](https://tech.calpoly.edu/space/CPKB/513802260.md)
- [Update Your Address in the My Cal Poly Portal](https://tech.calpoly.edu/space/CPKB/625180715.md)
- [New to Campus Tech Resources](https://tech.calpoly.edu/space/CPKB/629014887.md)
- [Can&#x27;t Save Files in Virtual Computer Labs](https://tech.calpoly.edu/space/CPKB/657653761.md)
- [Zoom Apps and Approval](https://tech.calpoly.edu/space/CPKB/686358598.md)
- [Multi-Factor Authentication (Duo) FAQ](https://tech.calpoly.edu/space/CPKB/708214801.md)
- [Enable &#x22;Remember Me&#x22; for a Duo Device](https://tech.calpoly.edu/space/CPKB/708215005.md)
- [Log in to OneDrive or SharePoint from a Web Browser](https://tech.calpoly.edu/space/CPKB/732921887.md)
- [Access OneDrive and SharePoint from my Computer](https://tech.calpoly.edu/space/CPKB/732921936.md)
- [Follow/Unfollow a SharePoint Site](https://tech.calpoly.edu/space/CPKB/735641670.md)
- [Copy and Move File and Folders between OneDrive and SharePoint](https://tech.calpoly.edu/space/CPKB/735772795.md)
- [Access Document Libraries from OneDrive or SharePoint](https://tech.calpoly.edu/space/CPKB/735773072.md)
- [Authenticate with a Token](https://tech.calpoly.edu/space/CPKB/740556806.md)
- [Lost, Stolen, or Damaged Token](https://tech.calpoly.edu/space/CPKB/740655242.md)
- [Fix OneDrive Sync Issue](https://tech.calpoly.edu/space/CPKB/740655275.md)
- [Sync SharePoint Files and Folders for the 1st Time](https://tech.calpoly.edu/space/CPKB/740655342.md)
- [Blank or Black Screen in Virtual Computer Labs](https://tech.calpoly.edu/space/CPKB/774242401.md)
- [Move Files in Virtual Computer Labs](https://tech.calpoly.edu/space/CPKB/780140618.md)
- [App is Slow, Crashes, or Disconnects from OneDrive in Virtual Computer Labs](https://tech.calpoly.edu/space/CPKB/780206275.md)
- [Virtual Computer Labs Seems Slow or Unresponsive](https://tech.calpoly.edu/space/CPKB/794624032.md)
- [SharePoint - QuickStart](https://tech.calpoly.edu/space/CPKB/797966523.md)
- [View OneDrive or SharePoint Storage Limit/Usage](https://tech.calpoly.edu/space/CPKB/797966588.md)
- [Can&#x27;t Access Shared Folder in OneDrive](https://tech.calpoly.edu/space/CPKB/798064857.md)
- [ArcGIS Pro is Slow or Crashes in Virtual Computer Labs](https://tech.calpoly.edu/space/CPKB/798097689.md)
- [Services Requiring  Multi-Factor Authentication (MFA)](https://tech.calpoly.edu/space/CPKB/850657303.md)
- [View Pinnacle Bill for Legacy Desk Phones](https://tech.calpoly.edu/space/CPKB/850657479.md)
- [Enable Zoom Live Captioning](https://tech.calpoly.edu/space/CPKB/876871689.md)
- [Can&#x27;t Access Duo on My iPhone or Mac](https://tech.calpoly.edu/space/CPKB/893091876.md)
- [Service Desk](https://tech.calpoly.edu/space/CPKB/909246477.md)
- [Zoom License Change from Licensed to Basic](https://tech.calpoly.edu/space/CPKB/921239558.md)
- [Site Map](https://tech.calpoly.edu/space/CPKB/925466696.md)
- [Can&#x27;t Access a Zoom Meeting or Features](https://tech.calpoly.edu/space/CPKB/925466819.md)
- [Passphrase/Password Change Re-Sync on a Cal Poly-Owned Mac](https://tech.calpoly.edu/space/CPKB/964001911.md)
- [PolyData Dashboards Issues and Workarounds](https://tech.calpoly.edu/space/CPKB/1012860052.md)
- [Multi-Factor Authentication (Duo) - QuickStart](https://tech.calpoly.edu/space/CPKB/1029210113.md)
- [Encrypt Email Messages](https://tech.calpoly.edu/space/CPKB/1066631181.md)
- [Adjust Page Zoom on PolyData Dashboards](https://tech.calpoly.edu/space/CPKB/1081147405.md)
- [PolyData - QuickStart](https://tech.calpoly.edu/space/CPKB/1081147504.md)
- [Commonly Used Action Links](https://tech.calpoly.edu/space/CPKB/1090158701.md)
- [Switch View in an Analysis](https://tech.calpoly.edu/space/CPKB/1111163304.md)
- [Export Data from an Analysis](https://tech.calpoly.edu/space/CPKB/1111163430.md)
- [Create Bookmark Links](https://tech.calpoly.edu/space/CPKB/1112834592.md)
- [Drill Down into Dashboard Data](https://tech.calpoly.edu/space/CPKB/1124827196.md)
- [Change Default Time Setting](https://tech.calpoly.edu/space/CPKB/1136820225.md)
- [Filter Data with a Prompt](https://tech.calpoly.edu/space/CPKB/1137115146.md)
- [Use Dashboard Data as a Prompt Filter](https://tech.calpoly.edu/space/CPKB/1137115322.md)
- [Save a Dashboard Customization](https://tech.calpoly.edu/space/CPKB/1154154563.md)
- [Cal Poly Account Management](https://tech.calpoly.edu/space/CPKB/1181253646.md)
- [Authenticate with Touch/Face ID](https://tech.calpoly.edu/space/CPKB/1182957880.md)
- [Authenticate with a Security Key](https://tech.calpoly.edu/space/CPKB/1182957900.md)
- [Authenticate with Duo Mobile (Push)](https://tech.calpoly.edu/space/CPKB/1199309126.md)
- [Authenticate with Phone Call or Duo Mobile Passcode](https://tech.calpoly.edu/space/CPKB/1199309184.md)
- [Register for EndNote Online and Install Citation Tools](https://tech.calpoly.edu/space/CPKB/1267925066.md)
- [View and Download Publisher Reports](https://tech.calpoly.edu/space/CPKB/1286275073.md)
- [Access PolyData Dashboard Documentation](https://tech.calpoly.edu/space/CPKB/1293287445.md)
- [PolyData FAQ](https://tech.calpoly.edu/space/CPKB/1293287470.md)
- [Manage CMS Student Administration Access](https://tech.calpoly.edu/space/CPKB/1390379294.md)
- [Activate LastPass Families](https://tech.calpoly.edu/space/CPKB/1603601349.md)
- [University Housing Tech Support](https://tech.calpoly.edu/space/CPKB/1640693761.md)
- [Can&#x27;t Connect to Adobe Creative Cloud (Acrobat)](https://tech.calpoly.edu/space/CPKB/1673265735.md)
- [Log in to Zoom from a Browser](https://tech.calpoly.edu/space/CPKB/1678214101.md)
- [Can&#x27;t Connect to eduroam from my PC (Windows)](https://tech.calpoly.edu/space/CPKB/1680474178.md)
- [Can&#x27;t Connect to eduroam from my Mac](https://tech.calpoly.edu/space/CPKB/1680605191.md)
- [Can&#x27;t Connect to eduroam from my Apple Device (iOS)](https://tech.calpoly.edu/space/CPKB/1680998855.md)
- [Can&#x27;t Connect to eduroam from my Android](https://tech.calpoly.edu/space/CPKB/1680998893.md)
- [Get a Solidworks Student Certification or Become a Provider](https://tech.calpoly.edu/space/CPKB/1681981912.md)
- [Install Software on a Cal Poly Owned or Tech Rentals Mac](https://tech.calpoly.edu/space/CPKB/1683718145.md)
- [Install or Deactivate SolidWorks](https://tech.calpoly.edu/space/CPKB/1706393643.md)
- [Uninstall Sophos on a Cal Poly Owned Mac to Install Jamf Protect](https://tech.calpoly.edu/space/CPKB/1709310606.md)
- [Cal Poly Learning Hub (SumTotal) Support](https://tech.calpoly.edu/space/CPKB/1718321153.md)
- [Email and Accessibility](https://tech.calpoly.edu/space/CPKB/1724121135.md)
- [Can&#x27;t Connect to Zoom Error Message](https://tech.calpoly.edu/space/CPKB/1727299639.md)
- [Can&#x27;t Download Printable Course Info as a PDF](https://tech.calpoly.edu/space/CPKB/1728741399.md)
- [University Brand Fonts Aren&#x27;t Available in Microsoft Office Apps](https://tech.calpoly.edu/space/CPKB/1729789974.md)
- [Request a New or Updated&#xA0;CMS Security Configuration](https://tech.calpoly.edu/space/CPKB/1731559938.md)
- [Not Receiving Email on my iPhone](https://tech.calpoly.edu/space/CPKB/1732673537.md)
- [Calendar Invites on my iPhone Get Stuck in a Loop](https://tech.calpoly.edu/space/CPKB/1732673582.md)
- [Delegate Can&#x27;t Remove Old Attachments When Updating an Existing Meeting](https://tech.calpoly.edu/space/CPKB/1735131137.md)
- [Update Windows on a Cal Poly Owned PC](https://tech.calpoly.edu/space/CPKB/1738342948.md)
- [Install Software on a Cal Poly Owned or Tech Rentals PC](https://tech.calpoly.edu/space/CPKB/1738342981.md)
- [Basic vs. Licensed Zoom Account](https://tech.calpoly.edu/space/CPKB/1747189761.md)
- [Recommended Computer Life Span/Lifecycle End of Life (EOL)](https://tech.calpoly.edu/space/CPKB/1752956929.md)
- [Transition to a New Computer](https://tech.calpoly.edu/space/CPKB/1755578382.md)
- [PeopleSoft (CMS) Request Form Definitions](https://tech.calpoly.edu/space/CPKB/1760428067.md)
- [Manage CMS HR Administration Access](https://tech.calpoly.edu/space/CPKB/1760526397.md)
- [PeopleSoft (CMS) Permissions Support Contacts](https://tech.calpoly.edu/space/CPKB/1761640460.md)
- [Install macOS Updates](https://tech.calpoly.edu/space/CPKB/1761804303.md)
- [[DRAFT] Softphone (MiCollab) - Troubleshooting](https://tech.calpoly.edu/space/CPKB/1764818946.md)
- [Computer &#x26; Device Management](https://tech.calpoly.edu/space/CPKB/1769832453.md)
- [Classrooms &#x26; Instructional Technology](https://tech.calpoly.edu/space/CPKB/1770094614.md)
- [Accounts &#x26; Identity](https://tech.calpoly.edu/space/CPKB/1770192900.md)
- [Administration &#x26; Business](https://tech.calpoly.edu/space/CPKB/1770192907.md)
- [Communication &#x26; Collaboration](https://tech.calpoly.edu/space/CPKB/1770192914.md)
- [Software @ Cal Poly](https://tech.calpoly.edu/space/CPKB/1770291207.md)
- [Network, Voice, &#x26; Connectivity](https://tech.calpoly.edu/space/CPKB/1770422277.md)
- [Professional Services](https://tech.calpoly.edu/space/CPKB/1770455041.md)
- [How to Install/Uninstall the AppsAnywhere Client](https://tech.calpoly.edu/space/CPKB/1771634714.md)
- [Cal Poly Software Hub - QuickStart](https://tech.calpoly.edu/space/CPKB/1773010977.md)
- [Troubleshooting Cal Poly Software Hub/AppsAnywhere](https://tech.calpoly.edu/space/CPKB/1773371393.md)
- [Financial Administration - Common Financial System (CFS) Recommended Access Roles by Position](https://tech.calpoly.edu/space/CPKB/1781366785.md)
- [Accessing CSU Chancellor&#x27;s Office Applications using Global Protect VPN](https://tech.calpoly.edu/space/CPKB/1783627777.md)
- [Cal Poly Software Hub](https://tech.calpoly.edu/space/CPKB/1785495553.md)
- [Software Procurement for Cal Poly Owned Devices](https://tech.calpoly.edu/space/CPKB/1788903425.md)
- [Connect to Wired Network Ports in University Housing](https://tech.calpoly.edu/space/CPKB/1807777793.md)
- [What happened to SRS?](https://tech.calpoly.edu/space/CPKB/1814265873.md)
- [Setup Cal Poly Assist (for macOS)](https://tech.calpoly.edu/space/CPKB/1816756225.md)
- [Using Microsoft 365 On-Campus in the Computer Labs](https://tech.calpoly.edu/space/CPKB/1817575425.md)
- [SolidWorks Installation Common Issues &#x26; Troubleshooting](https://tech.calpoly.edu/space/CPKB/1823375361.md)
- [Zoom Common Issues &#x26; Troubleshooting](https://tech.calpoly.edu/space/CPKB/1823866881.md)
- [Emeritus Technology Support and Services](https://tech.calpoly.edu/space/CPKB/1841070081.md)
- [How to Recover Deleted Zoom Cloud Recordings](https://tech.calpoly.edu/space/CPKB/1842348033.md)
- [MATLAB QuickStart](https://tech.calpoly.edu/space/CPKB/1843789825.md)
- [Wired Network &#x26; Cabling](https://tech.calpoly.edu/space/CPKB/1852835043.md)
- [How To Install Pantone Connect (Plugin for Adobe Apps)](https://tech.calpoly.edu/space/CPKB/1854930945.md)
- [SchoolVue - QuickStart (Lab Monitoring Software)](https://tech.calpoly.edu/space/CPKB/1861517313.md)
- [WiFi - Connect to Cal Poly Networks (eduroam, Guest, IoT)](https://tech.calpoly.edu/space/CPKB/1867055105.md)
- [Printing @ Cal Poly](https://tech.calpoly.edu/space/CPKB/1870921729.md)
- [Integrations](https://tech.calpoly.edu/space/CPKB/1871511957.md)
- [Learning Management System (Canvas)](https://tech.calpoly.edu/space/CPKB/1873182721.md)
- [Domain Name System (DNS) Service](https://tech.calpoly.edu/space/CPKB/1874657285.md)
- [Computer and Software Consultation](https://tech.calpoly.edu/space/CPKB/1874952193.md)
- [Teams in Microsoft 365](https://tech.calpoly.edu/space/CPKB/1876492422.md)
- [Connect to Wired Ethernet 802.1x (Frost Center)](https://tech.calpoly.edu/space/CPKB/1889207109.md)
- [Not Receiving Messages When Forwarding Is Set to My Personal Email Address](https://tech.calpoly.edu/space/CPKB/1895465629.md)
- [OneNote in Microsoft 365 - QuickStart](https://tech.calpoly.edu/space/CPKB/1898905601.md)
- [IP Desk Phone &#x2013; QuickStart](https://tech.calpoly.edu/space/CPKB/1899495425.md)
- [IP Desk Phone &#x2013; Troubleshooting](https://tech.calpoly.edu/space/CPKB/1899986945.md)
- [Lab Software Life Cycle Policy](https://tech.calpoly.edu/space/CPKB/1910112257.md)
- [Record Messages for Call Centers](https://tech.calpoly.edu/space/CPKB/1917879026.md)
- [Outage Recording Message Scripts](https://tech.calpoly.edu/space/CPKB/1917879077.md)
- [VPN Client (GlobalProtect) Common Issues &#x26; Troubleshooting](https://tech.calpoly.edu/space/CPKB/1942028289.md)
- [Can&#x27;t Connect to VPN Client (GlobalProtect) / Refresh Connection](https://tech.calpoly.edu/space/CPKB/1942028415.md)
- [Recommended Computer Peripherals](https://tech.calpoly.edu/space/CPKB/1943732233.md)
- [Bookings in Microsoft 365 - QuickStart](https://tech.calpoly.edu/space/CPKB/1946353909.md)
- [Set Location for 911 &#x2013; Softphone (MiCollab Mac or PC app)](https://tech.calpoly.edu/space/CPKB/1947500605.md)
- [Faculty and Staff Guide to Remote Work and International Travel](https://tech.calpoly.edu/space/CPKB/1949204653.md)
- [Submit a Request](https://tech.calpoly.edu/space/CPKB/1950154771.md)
- [View a Request](https://tech.calpoly.edu/space/CPKB/1950154937.md)
- [Submit a Remove Permissions Request](https://tech.calpoly.edu/space/CPKB/1950155117.md)
- [Submit a Remove Department Security Request](https://tech.calpoly.edu/space/CPKB/1950155297.md)
- [Submit a Student Administration Request](https://tech.calpoly.edu/space/CPKB/1950155477.md)
- [Cancel a Student Administration Request](https://tech.calpoly.edu/space/CPKB/1950155720.md)
- [Cancel a Request](https://tech.calpoly.edu/space/CPKB/1950187540.md)
- [View a Remove Permissions Request](https://tech.calpoly.edu/space/CPKB/1950187720.md)
- [View a Student Administration Request](https://tech.calpoly.edu/space/CPKB/1950187900.md)
- [Submit a Remove Student Administration Permissions Request](https://tech.calpoly.edu/space/CPKB/1950188157.md)
- [View a Remove Student Administration Permissions Request](https://tech.calpoly.edu/space/CPKB/1950188411.md)
- [Confidentiality-Security Agreements](https://tech.calpoly.edu/space/CPKB/1951825921.md)
- [Computer Labs](https://tech.calpoly.edu/space/CPKB/1958051841.md)
- [Workstation Hard Disk Encryption](https://tech.calpoly.edu/space/CPKB/1959624705.md)
- [Softphone (MiCollab) &#x2013; Quickstart](https://tech.calpoly.edu/space/CPKB/1960476675.md)
- [Softphone (MiCollab) &#x2013; Troubleshooting](https://tech.calpoly.edu/space/CPKB/1961558017.md)
- [Answering Calls Using Mitel Web Agent (Call Center)](https://tech.calpoly.edu/space/CPKB/1961590785.md)
- [Set up VPN on a State-Issued Computer](https://tech.calpoly.edu/space/CPKB/1962868737.md)
- [ITS Projects](https://tech.calpoly.edu/space/CPKB/1972207617.md)
- [Safe and Secure use of Generative AI](https://tech.calpoly.edu/space/CPKB/1978826762.md)
- [Order Campus Copier Equipment](https://tech.calpoly.edu/space/CPKB/1983676550.md)
- [Computer and Peripheral (Lifecycle) Ordering Guidelines &#x26; Proper Disposal](https://tech.calpoly.edu/space/CPKB/1984397313.md)
- [Locked Cal Poly Account?](https://tech.calpoly.edu/space/CPKB/1998684224.md)
- [Need to Reset Your Cal Poly Account Passphrase/Password?](https://tech.calpoly.edu/space/CPKB/1998684386.md)
- [Need a Password to Access Your New Cal Poly Account?](https://tech.calpoly.edu/space/CPKB/1998716963.md)
- [Expired Passphrase/Password or Unable to Reset your Cal Poly Account Passphrase/Password?](https://tech.calpoly.edu/space/CPKB/1998717031.md)
- [Sharing Outlook Email &#x26; Calendar](https://tech.calpoly.edu/space/CPKB/2001666055.md)
- [Configure a Workflow for PowerForms](https://tech.calpoly.edu/space/CPKB/2038366209.md)
- [VPN Issues with T-Mobile Home Internet IPv6](https://tech.calpoly.edu/space/CPKB/2067529729.md)
- [ITS Supported Audiovisual Technology - Classroom Upgrades](https://tech.calpoly.edu/space/CPKB/2105540637.md)
- [Troubleshooting Classroom Projectors by Screen Colors](https://tech.calpoly.edu/space/CPKB/2111242295.md)
- [Unlocking An Encrypted Computer](https://tech.calpoly.edu/space/CPKB/2117959682.md)
- [Disk Encryption Help](https://tech.calpoly.edu/space/CPKB/2118451201.md)
- [Encrypting an External/USB Drive](https://tech.calpoly.edu/space/CPKB/2118451337.md)
- [Softphone FAQs](https://tech.calpoly.edu/space/CPKB/2129002502.md)
- [Update My Alumni Email Address or My Alumni Email Delivery Address (EDA)](https://tech.calpoly.edu/space/CPKB/2152660994.md)
- [Get Help with Digital Signage](https://tech.calpoly.edu/space/CPKB/2175696897.md)
- [Digital Signage Recommended Hardware](https://tech.calpoly.edu/space/CPKB/2175762433.md)
- [Sending Attachments in a Microsoft Outlook Email](https://tech.calpoly.edu/space/CPKB/2186149918.md)
- [Troubleshooting Adobe Sign PowerForm](https://tech.calpoly.edu/space/CPKB/2195128328.md)
- [Can&#x27;t Connect to VPN Client (GlobalProtect) / Stale Error - When Pressing ENTER Key at Login](https://tech.calpoly.edu/space/CPKB/2247032833.md)
- [MFA (Duo Mobile) Common Issues &#x26; Troubleshooting](https://tech.calpoly.edu/space/CPKB/2248736814.md)
- [Uninstall the VPN (Global Protect) Client](https://tech.calpoly.edu/space/CPKB/2249031685.md)
- [Parent/Supporter Payment Portal Guide](https://tech.calpoly.edu/space/CPKB/2344845313.md)
- [Certificate Services](https://tech.calpoly.edu/space/CPKB/2407170061.md)
- [Scheduling Privileges for Zoom](https://tech.calpoly.edu/space/CPKB/2433220613.md)
- [Creating a PolyData Dashboards Agent](https://tech.calpoly.edu/space/CPKB/2434727950.md)
- [Fusion, JAWS, and ZoomText Installation](https://tech.calpoly.edu/space/CPKB/2456092673.md)
- [Access Requests](https://tech.calpoly.edu/space/CPKB/2471690242.md)
- [Dialing Instructions for International Travel](https://tech.calpoly.edu/space/CPKB/2494136321.md)
- [JMP Academic Licensing](https://tech.calpoly.edu/space/CPKB/2508619848.md)
- [Upgrade to Windows 11 on a Cal Poly Owned PC](https://tech.calpoly.edu/space/CPKB/2562064385.md)
- [Managing Manual Group Memberships (Enterprise Group Manager)](https://tech.calpoly.edu/space/CPKB/2590932993.md)
- [Find a Device/Computer Name](https://tech.calpoly.edu/space/CPKB/2620882945.md)
- [Scheduling and Sharing Between Campuses](https://tech.calpoly.edu/space/CPKB/2628452353.md)
- [How to Prevent and Remove Unapproved (AI) Apps and Tools from Zoom Meetings](https://tech.calpoly.edu/space/CPKB/2636873729.md)
- [How to Completely Remove AI Tools from Your Computer&#xA0;](https://tech.calpoly.edu/space/CPKB/2637168661.md)
- [Zoom AI Companion](https://tech.calpoly.edu/space/CPKB/2638708737.md)
- [Authenticate with Verified Duo Push](https://tech.calpoly.edu/space/CPKB/2656174087.md)
- [Technology Inventory @ Cal Poly](https://tech.calpoly.edu/space/CPKB/2678030337.md)
- [New Parent Tech Resources](https://tech.calpoly.edu/space/CPKB/2679635969.md)
- [How to Get Help](https://tech.calpoly.edu/space/CPKB/2684780549.md)
- [ChatGPT Edu Learning Resources](https://tech.calpoly.edu/space/CPKB/2709127177.md)
- [ChatGPT Edu](https://tech.calpoly.edu/space/CPKB/2709323777.md)
- [ChatGPT Edu FAQ](https://tech.calpoly.edu/space/CPKB/2709389316.md)
- [Existing ChatGPT Accounts](https://tech.calpoly.edu/space/CPKB/2709520386.md)
- [Self-Service Cal Poly Account Activation](https://tech.calpoly.edu/space/CPKB/2709946421.md)
- [User Self-Service for Management of Hunt Groups in Micollab](https://tech.calpoly.edu/space/CPKB/2731671555.md)
- [Apple MacBook Audio over HDMI - Select Extron HDMI](https://tech.calpoly.edu/space/CPKB/2733342737.md)
- [Mobile Phone How-tos](https://tech.calpoly.edu/space/CPKB/2740158467.md)
- [Tablet Models, Plans, and Pricing](https://tech.calpoly.edu/space/CPKB/2765815809.md)
- [Solano Campus IT Overview](https://tech.calpoly.edu/space/CPKB/2770468874.md)
- [Solano Campus IT Services Overview](https://tech.calpoly.edu/space/CPKB/2770534412.md)
- [Solano Campus Forms](https://tech.calpoly.edu/space/CPKB/2770534423.md)
- [Solano Campus SolidWorks](https://tech.calpoly.edu/space/CPKB/2770534523.md)
- [Solano Campus Service Desk Overview](https://tech.calpoly.edu/space/CPKB/2770567186.md)
- [Solano Campus MATLAB](https://tech.calpoly.edu/space/CPKB/2770567206.md)
- [Solano Campus FAQ Overview](https://tech.calpoly.edu/space/CPKB/2770599993.md)
- [Solano Campus PolyCard](https://tech.calpoly.edu/space/CPKB/2770600033.md)
- [Solano Campus Telecommunications](https://tech.calpoly.edu/space/CPKB/2770698363.md)
- [Solano Campus Artificial Intelligence](https://tech.calpoly.edu/space/CPKB/2770731047.md)
- [Solano Campus Broadband Satellite](https://tech.calpoly.edu/space/CPKB/2770731060.md)
- [Solano Campus Policies &#x26; Procedures Overview](https://tech.calpoly.edu/space/CPKB/2770829342.md)
- [Solano Campus Cruise Preparation](https://tech.calpoly.edu/space/CPKB/2770829352.md)
- [Solano Campus Smart Device Wi-Fi Registration](https://tech.calpoly.edu/space/CPKB/2770829361.md)
- [Solano Campus VPN](https://tech.calpoly.edu/space/CPKB/2770829370.md)
- [Solano Campus Provided IT Services](https://tech.calpoly.edu/space/CPKB/2770894852.md)
- [Solano Campus Qualtrics](https://tech.calpoly.edu/space/CPKB/2770894914.md)
- [Solano Campus About Us](https://tech.calpoly.edu/space/CPKB/2770993177.md)
- [Printing @ Solano Campus](https://tech.calpoly.edu/space/CPKB/2771025958.md)
- [Solano Campus Wireless](https://tech.calpoly.edu/space/CPKB/2771058729.md)
- [Solano Campus Adobe Sign](https://tech.calpoly.edu/space/CPKB/2771189801.md)
- [Solano Campus Committees](https://tech.calpoly.edu/space/CPKB/2781216780.md)
- [Solano Campus Classrooms and Computer Lab FAQs](https://tech.calpoly.edu/space/CPKB/2781315084.md)
- [Solano Campus Chain of Equipment Custody](https://tech.calpoly.edu/space/CPKB/2781413396.md)
- [Solano Campus Infrastructure](https://tech.calpoly.edu/space/CPKB/2781478928.md)
- [Solano Campus Telephone &#x26; Voicemail](https://tech.calpoly.edu/space/CPKB/2781544479.md)
- [Solano Campus Cruise &#x26; TSGB](https://tech.calpoly.edu/space/CPKB/2781708318.md)
- [Solano Campus IT Staff - CSUM](https://tech.calpoly.edu/space/CPKB/2781708327.md)
- [Solano Campus ID Cards (PolyCard)](https://tech.calpoly.edu/space/CPKB/2781872148.md)
- [Difference Between Desk Phone, Mobile Phone, Soft Phone, &#x26; Call Center](https://tech.calpoly.edu/space/CPKB/2784165916.md)
- [Storage Limit Changes for OneDrive and SharePoint](https://tech.calpoly.edu/space/CPKB/2793308162.md)
- [License Management Overview](https://tech.calpoly.edu/space/CPKB/2796126222.md)
- [ITS Service Status Page](https://tech.calpoly.edu/space/CPKB/2804514981.md)
- [Cal Poly Maritime/Solano Campus Transition Tech Resources](https://tech.calpoly.edu/space/CPKB/2816933892.md)
- [Cal Poly Published GPTs](https://tech.calpoly.edu/space/CPKB/2819751946.md)
- [Solano Campus AI Resources](https://tech.calpoly.edu/space/CPKB/2835546130.md)
- [Solano Campus Simulation Center](https://tech.calpoly.edu/space/CPKB/2835578887.md)
- [Solano Campus Canvas Webinar Recordings](https://tech.calpoly.edu/space/CPKB/2835873796.md)
- [Solano Campus Online Course Services (OCS)](https://tech.calpoly.edu/space/CPKB/2836037635.md)
- [Solano Campus Canvas Training](https://tech.calpoly.edu/space/CPKB/2836201475.md)
- [High Performance Computing (HPC)](https://tech.calpoly.edu/space/CPKB/2836660225.md)
- [Build a New Conference Room - ITS Recommended Equipment/Options](https://tech.calpoly.edu/space/CPKB/2836660258.md)
- [Understanding Apple Intelligence @ Cal Poly](https://tech.calpoly.edu/space/CPKB/2844950558.md)
- [Microsoft 365 Copilot Chat @ Cal Poly](https://tech.calpoly.edu/space/CPKB/2850226180.md)
- [Setup/Enroll Your iPad or iPhone Device](https://tech.calpoly.edu/space/CPKB/2858778625.md)
- [Telephone Coordinator QuickStart Guide](https://tech.calpoly.edu/space/CPKB/2902097931.md)
- [Passphrase/Password Change Re-Sync on a Cal Poly-Owned Windows PC](https://tech.calpoly.edu/space/CPKB/2916810753.md)
- [Using ScreenConnect for Remote Support](https://tech.calpoly.edu/space/CPKB/2940665857.md)
- [Windows 10 End-of-Support FAQs](https://tech.calpoly.edu/space/CPKB/3027599371.md)
- [How to Login to Core Fax (E-Fax)](https://tech.calpoly.edu/space/CPKB/3040215044.md)
- [How to Sign Up for Core Fax (E-Fax)](https://tech.calpoly.edu/space/CPKB/3040215051.md)
- [E-Faxing @ Cal Poly - Core Fax](https://tech.calpoly.edu/space/CPKB/3040641048.md)
- [How to Save Your E-Faxes](https://tech.calpoly.edu/space/CPKB/3040641059.md)
- [Core Fax (E=Fax) Security Standards](https://tech.calpoly.edu/space/CPKB/3041427476.md)
- [Send an E-Fax via Email](https://tech.calpoly.edu/space/CPKB/3041427497.md)
- [Solano Campus Self-Service Cal Poly Account Activation](https://tech.calpoly.edu/space/CPKB/3045588993.md)
- [Transcribe Audio Recordings Using Microsoft Word Online](https://tech.calpoly.edu/space/CPKB/3054469121.md)
- [ChatGPT Edu Key Health &#x26; Safety Information&#xA0;](https://tech.calpoly.edu/space/CPKB/3079864321.md)
- [Answering Call Center Calls with Mitel Desktop Agent for Windows](https://tech.calpoly.edu/space/CPKB/3080028161.md)
- [CSU Zoom Integration](https://tech.calpoly.edu/space/CPKB/3083010049.md)
- [Employee ON-Boarding/OFF-Boarding @ Cal Poly](https://tech.calpoly.edu/space/CPKB/3089629185.md)
- [Update Shared Account information in My Cal Poly Portal](https://tech.calpoly.edu/space/CPKB/3131277313.md)
- [Solano Campus Troubleshooting Zoom Phones](https://tech.calpoly.edu/space/CPKB/3163717635.md)
- [Drupal Webforms Migration Options and Support (Decommission Preparation)](https://tech.calpoly.edu/space/CPKB/3175710721.md)
- [Switching Between CSUM and Cal Poly Accounts](https://tech.calpoly.edu/space/CPKB/3183640581.md)
- [Download/Back up Your Webform Data Securely](https://tech.calpoly.edu/space/CPKB/3192324097.md)
- [CSU Microsoft Accounts for Emeritus](https://tech.calpoly.edu/space/CPKB/3208773638.md)
- [CSSE Data Lifecycle](https://tech.calpoly.edu/space/CPKB/3268673537.md)
- [Workday Access &#x26; Support (Quickstart)](https://tech.calpoly.edu/space/CPKB/3292037121.md)
- [Add ChatGPT to SharePoint](https://tech.calpoly.edu/space/CPKB/3301507073.md)
- [Solano Campus Self Service Migrations](https://tech.calpoly.edu/space/CPKB/3319726081.md)
- [Solano Campus: Migrating Adobe Creative Cloud](https://tech.calpoly.edu/space/CPKB/3319726110.md)
- [Solano Campus: Migrating Adobe Sign](https://tech.calpoly.edu/space/CPKB/3319857153.md)
- [AWS Kiro Pro @ Cal Poly](https://tech.calpoly.edu/space/CPKB/3342893057.md)
- [Schedule a Simulation Tour](https://tech.calpoly.edu/space/CPKB/3380510721.md)
- [Microsoft 365 - Tips To Free Up Space on Your Account](https://tech.calpoly.edu/space/CPKB/3392929793.md)
- [Support Center - Troubleshooting Unintended Support Request Tickets Created from Email Replies](https://tech.calpoly.edu/space/CPKB/3436380167.md)
- [Campus-Wide Email Distribution Lists](https://tech.calpoly.edu/space/CPKB/3475308550.md)
- [Spam Calls and Texts](https://tech.calpoly.edu/space/CPKB/3494346754.md)
- [Solano Campus: Migrating Zoom Phones](https://tech.calpoly.edu/space/CPKB/3549265925.md)
- [Solano Campus: Migrating ChatGPT](https://tech.calpoly.edu/space/CPKB/3549265966.md)
- [Solano Campus: Migrating Microsoft Forms](https://tech.calpoly.edu/space/CPKB/3549266007.md)
- [Solano Campus: Migrating Microsoft 365 (Online Apps)](https://tech.calpoly.edu/space/CPKB/3549298697.md)
- [Solano Campus: Migrating Zoom Meeting](https://tech.calpoly.edu/space/CPKB/3549298719.md)
- [Microsoft Sign-In Experience](https://tech.calpoly.edu/space/CPKB/3556048897.md)
- [Login Changes to Microsoft Linked Services](https://tech.calpoly.edu/space/CPKB/3556048919.md)
- [Cal Poly Sign-In Experience (Classic Compared to Microsoft)](https://tech.calpoly.edu/space/CPKB/3556835329.md)
- [Solano Campus: Setting Up Outlook Desktop Application](https://tech.calpoly.edu/space/CPKB/3558408211.md)
- [CSSE Linux Resources - FAQ](https://tech.calpoly.edu/space/CPKB/3569975297.md)
- [Request Financial Administration Access](https://tech.calpoly.edu/space/CPKB/3571187744.md)
- [Planon is Temporarily Unavailable](https://tech.calpoly.edu/space/CPKB/3587866626.md)
- [Location Coordinator FAQs](https://tech.calpoly.edu/space/CPKB/3624665101.md)
- [Copyright Infringement Notification](https://tech.calpoly.edu/space/CPKB/3624697866.md)
- [DMCA Notification Procedures](https://tech.calpoly.edu/space/CPKB/3624730633.md)
- [DMCA FAQs](https://tech.calpoly.edu/space/CPKB/3624763407.md)
- [Set Up Duo MFA for Microsoft Sign-In](https://tech.calpoly.edu/space/CPKB/3627253817.md)
- [Higher Education Opportunity Act (HEOA) Peer-to-Peer (P2P) File Sharing Compliance](https://tech.calpoly.edu/space/CPKB/3635085337.md)
- [Computer - First Sign-In and User Creation](https://tech.calpoly.edu/space/CPKB/3644489800.md)
- [Computer - Login Troubleshooting](https://tech.calpoly.edu/space/CPKB/3644489848.md)
- [Information Resources Responsible Use Policy (RUP) Forms](https://tech.calpoly.edu/space/CPKB/3644489896.md)
- [Solano Campus: Move OneDrive Backup from CSUM to Cal Poly](https://tech.calpoly.edu/space/CPKB/3645734926.md)
- [Vendor Assessment (HECVAT)](https://tech.calpoly.edu/space/CPKB/3647668236.md)
- [Solano Campus: Migrate Microsoft 365 Desktop Applications to Cal Poly](https://tech.calpoly.edu/space/CPKB/3652517902.md)
- [Post Solano Campus Migration: Must-Know Information and Readiness Guide](https://tech.calpoly.edu/space/CPKB/3655598090.md)
- [Solano Campus Add Funds to WEPA account](https://tech.calpoly.edu/space/CPKB/3661791258.md)
- [External Sharing of OneDrive Files](https://tech.calpoly.edu/space/CPKB/3701571615.md)

---
Generated: 2026-09-06T21:13:07.360Z