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title: "Authenticate with Duo Mobile (Push)"
canonical: "https://tech.calpoly.edu/space/CPKB/1199309126/Authenticate%20with%20Duo%20Mobile%20(Push)"
format: markdown
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Duo Push is the easiest, quickest, and most secure way to authenticate. A login request will be sent to your mobile device using the Duo Mobile app. See below to find out how to get set up and what the experience looks like when authenticating.

### First Time Set Up Duo Mobile:

#### From Cal Poly Portal

<details>
<summary>click to view how to set up Duo Mobile (Push) from the Cal Poly Portal...</summary>

1. Log in to the [My Cal Poly](https://myportal.calpoly.edu/) portal.
2. Go to the** Personal Info tab** > **Personal Info **portlet > **Authorized Devices** > **Multi-factor Authentication** >** Edit**.
  
  
3. You will be prompted to authenticate with a currently enrolled device. Choose your preferred method and complete the verification process on your device.
  
4. Click **Add a device.**
  
5. Select **Duo Mobile**
  
  
6. Enter your **phone number** and click **Continue.**
7. Review your info and click **Yes, it’s correct** to confirm.
8. On your mobile device, download/install the Duo Mobile app from the <u>[App Store](https://itunes.apple.com/us/app/duo-mobile/id422663827)</u> or <u>[Google Play](https://play.google.com/store/apps/details?id=com.duosecurity.duomobile)</u>.
9. Click **Next**.
  
10. **Open the Duo Mobile App** on your phone. Click **Add>Use QR Code**.
11. Point your phone at the on-screen QR code until you receive a confirmation screen with the check mark.
  
12. Click **Continue** to finish the process.
</details>

#### From Cal Poly MFA Enabled Application

<details>
<summary>click to view how to set up Duo Mobile from a Cal Poly MFA Enabled Application...</summary>

1. When you first attempt to access a Cal Poly application (*that is Duo/MFA-enabled*), you will see a Welcome to Duo Security prompt. Click **Next**.
  
  *Subsequent screens will present information about the importance of MFA. Click through those until the ****Select an option**** prompt appears…*
  
2. Select **Duo Mobile**.
3. **Select your country **from the drop-down list and **type your mobile phone number**, and then click **Add phone number**.
  
4. If you entered a phone number, double-check that you entered it correctly and click **Yes, it's correct.**
5. Choose how you want to receive the code and enter it to complete verification and continue.
6. **Download** and install Duo Mobile on your phone or tablet from the <u>[Apple App Store](https://itunes.apple.com/us/app/duo-mobile/id422663827?mt=8)</u>. Once you have Duo Mobile installed click **Next**.
7. Open the **Duo Mobile app** on your phone or tablet and add this account by pointing your phone directly towards the QR code shown on-screen.

> ℹ️ If you aren't able to scan the QR code, tap Get an activation link instead and then enter your email address to send the activation link to yourself. Follow the instructions in the email to activate the new account in Duo Mobile.

8. When you receive confirmation that Duo Mobile was added click **Continue**.
  
  *You can now log in to Cal Poly MFA/Duo-enabled applications.*
</details>

#### To Authenticate with DUO Push: 

1. When you attempt to access a Cal Poly application (*that is Duo/MFA-enabled*), you will see a Cal Poly login screen. Enter your username and password, then click **Login**.
  
2. The **Enter code in Duo Mobile** prompt screen appears.
3. Open the Duo Molbile app on your phone, and **type the verification code, then tap Verify button**.
  
4. You will see **Congratulations! Logging you in**… on the screen confirming you have authenticated and your identity has been verified.
  Ckick the **OK** button.
  

  


> ⚠️ **IMPORTANT:** Only approve requests that you have initiated. If you have not initiated a push notification, DO NOT approve it.

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