---
title: "Computer & Device Management"
canonical: "https://tech.calpoly.edu/space/CPKB/1769832453/Computer%20%26%20Device%20Management"
format: markdown
---
| 
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1874952193](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1874952193)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425202](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425202)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/909246477](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/909246477)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425231](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425231)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2562064385](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2562064385) |
| --- |
> Macro (details)
>
> ### Computer and Device Management Subject Matter Expert/Service Owner Contacts
>
> | **Service Name** | **Slack Channel** | **Tier 2 (Operations)/Lead SME & Manager** | **Tier 3 (Engineering)** | Director |
> | --- | --- | --- | --- | --- |
> | Business Printing
> *[[See Adminstration & Business section]](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1770192907)* | | | **:** | |
> | Computer Support & Consultation | [#team-client-services-all](https://calpoly.slack.com/archives/C311N5CUT) | **Lead or SME:**
Kevin Williams
**Manager:**
Jarrod Plevel | **>>** | Tim Schmidt |
> | Install macOS Updates | | **Lead or SME:**
Kevin Williams
**Manager:**
Jarrod Plevel | **>>** | Tim Schmidt |
> | Mobile Phones | **>>** | **Lead or SME:**
Susan Mundahl-Rodriguez
**Manager:**
Troy Weipert | **>>** | Matt Weber |
> | Order Recommended Computers and Peripherals | | **Lead or SME:**
Vince Hunter
**Manager:**
Vince Hunter | **>>** | Matt Weber |
> | Computer and Peripheral (Lifecycle) Ordering Guidelines & Proper Disposal | | **Lead or SME:**
Vince Hunter
**Manager:**
Vince Hunter | **>>** | Matt Weber |
> | Recommended Computer Life Span/Lifecycle End of Life (EOL) | | **Lead or SME:**
Vince Hunter
**Manager:**
Vince Hunter | **>>** | Matt Weber |
> | Setup Cal Poly Assist (for macOS) | ??? | **Lead or SME:**
**Manager:** | **Lead or SME:**
**Manager:** | |
> | Transition to a New Computer | ??? | **Lead or SME:**
**Manager:** | **Lead or SME:**
**Manager:** | |
> | Tech Rentals | [#team-client-services-all](https://calpoly.slack.com/archives/C311N5CUT) | **Lead or SME:**
Jordan Moir
**Manager:**
Troy Weipert | **Lead or SME:**
**Manager:** | Matt Weber |
> | Service Desk
> *[[See Service Desk section]](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/909246477)* | [#team-client-services-all](https://calpoly.slack.com/archives/C311N5CUT) | **Lead or SME:**
Jordan Moir
**Manager:**
Troy Weipert | | Matt Weber |
>
> Source: [https://calpoly-its.atlassian.net/l/cp/26bH4rKZ](https://calpoly-its.atlassian.net/l/cp/26bH4rKZ)