---
title: "Communication & Collaboration"
canonical: "https://tech.calpoly.edu/space/CPKB/1770192914/Communication%20%26%20Collaboration"
format: markdown
---
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| ![Communication Icon four people shapes placed at top, bottom and each side around a light bulb shape.](media://1631db38-2352-427b-a17c-613ba3ed7063)<br>- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/3475308550](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/3475308550)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425177](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425177)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425154](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425154)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425192](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425192)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/3040641048](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/3040641048)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425110](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425110)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425369](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425369)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/32145409](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/32145409)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425217](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425217)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425524](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425524)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1876492422](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1876492422)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425346](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425346) |


> Macro (details)
> 
> ### Communication and Collaboration Subject Matter Expert/Service Owner Contacts
> 
> | **Service Name** | **Slack Channel** | **Tier 2 (Operations)/Lead SME & Manager** | **Tier 3 (Engineering)** | Director |
> | --- | --- | --- | --- | --- |
> | Email and Calendar (Microsoft 365) | #svc-o365 | **Lead or SME:**   
> Tim Ross<br>**Manager:**   
> Lynne Harrington | **Lead or SME:**   
> Michael Green<br>**Manager:**<br>Melinda Rojo | Brian Spolarich |
> | Email Distribution Lists (Sympa) | ??? | **Lead or SME:**   
> Tim Ross<br>**Manager:**   
> Lynne Harrington | **Lead or SME:**   
> Michael Green<br>**Manager:**   
> Melinda Rojo | Brian Spolarich |
> | Mass Email (MustMail) | ??? | **Lead or SME:**   
> Tim Ross<br>**Manager:**   
> Lynne Harrington | **Lead or SME:**   
> ???<br>**Manager:**   
> ??? | Brian Spolarich |
> | Set Up a Meeting Room with Zoom Web Conferencing | [#zoom-support](https://calpoly.slack.com/archives/C0112L5NV9B) | **Lead or SME:**   
> Zone Leads, Josh Ruiz<br>**Manager:**   
> Zone Managers | **Lead or SME:**   
> Ryan Jones / Maneesh Kumar<br>**Manager:**   
> Doug Roberts | Matt Weber |
> | Slack | ??? | **Lead or SME:**   
> Tim Ross<br>**Manager:**   
> Lynne Harrington | **Lead or SME:**   
> Michael Green<br>**Manager:**   
> Melinda Rojo | Brian Spolarich |
> | Digital Signage | ??? | **Lead or SME:**   
> ???<br>**Manager:**   
> ??? | **Lead or SME:**   
> ???<br>**Manager:**   
> ??? | ???? |
> | Cloud Storage & Sharing (OneDrive & SharePoint) | [#svc-o365](https://calpoly.slack.com/archives/CJM8039K5) | **Lead or SME:**   
> Tim Ross<br>**Manager:**   
> Lynne Harrington | **Lead or SME:**   
> ???<br>**Manager:**   
> ??? | Brian Spolarich |
> | Desk Phone & Voicemail | [#svc-voice-services](https://calpoly.slack.com/archives/CFAE3MAAZ) | **Lead or SME:**   
> Jason Holt<br>**Manager:**   
> Jarrod Plevel | **Lead or SME:**   
> Jason Holt<br>**Manager:**   
> Jon Sehmer | Tim Schmidt |
> | Forms & eSignature (Adobe Sign) | [#svc-adobe](https://calpoly.slack.com/archives/CGX1ZL77Z) | **Lead or SME:**   
> Tim Ross<br>**Manager:**   
> Lynne Harrington | **Lead or SME:**   
> ???<br>**Manager:**   
> ??? | Brian Spolarich |
> | Microsoft 365 (Office)  
> Teams | [#svc-o365](https://calpoly.slack.com/archives/CJM8039K5) | **Lead or SME:**   
> Tim Ross<br>**Manager:**   
> Lynne Harrington | **Lead or SME:**   
> ???<br>**Manager:**   
> ??? | Brian Spolarich |
> | Web Conferencing (Zoom) | [#zoom-support](https://calpoly.slack.com/archives/C0112L5NV9B) | **Lead or SME:**   
> Zone Leads, Josh Ruiz<br>**Manager:**   
> Zone Managers | **Lead or SME:** Ryan Jones / Maneesh Kumar<br>**Manager:**   
> Doug Roberts | Matt Weber |
> 
> Source: [https://calpoly-its.atlassian.net/l/cp/26bH4rKZ](https://calpoly-its.atlassian.net/l/cp/26bH4rKZ)