---
title: "Professional Services"
canonical: "https://tech.calpoly.edu/space/CPKB/1770455041/Professional%20Services"
format: markdown
---
![Two people facing each other holding a large puzzle piece interlocking the pieces](media://a58412db-d519-4b51-9650-01b4bd46754a)

- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1972207617](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1972207617)
- [https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1871511957](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1871511957)


---


> Macro (details)
> 
> ### Professional Services Subject Matter Expert/Service Owner Contacts
> 
> | **Service Name** | **Slack Channel** | **Tier 2 (Operations)/Lead SME & Manager** | **Tier 3 (Engineering)** | Director |
> | --- | --- | --- | --- | --- |
> | Cal Poly Directory | [#team-application-operations](https://calpoly.slack.com/archives/CJBFLSYS1) | **Lead or SME: **  
> Nadia Vargo  
> **Manager: **  
> Lynne Harrington (Interim) | **>>** | Kyle Gustafson |
> | Computer Support & Consultation | [#team-client-services-all](https://calpoly.slack.com/archives/C311N5CUT) | **Lead or SME: **  
> Kevin Williams  
> **Manager: **  
> Jarrod Plevel | **>>** | Tim Schmidt |
> | Authentication Applications (SSO/CAS/SHIB) | [#team-application-operations](https://calpoly.slack.com/archives/CJBFLSYS1) | **Lead or SME: **  
> Nadia Vargo  
> **Manager: **  
> Lynne Harrington (Interim) | **Lead or SME: **  
> Melinda Rojo  
> **Manager: **  
> Melinda Rojo | Brian Spolarich |
> 
> Source: [https://calpoly-its.atlassian.net/l/cp/26bH4rKZ](https://calpoly-its.atlassian.net/l/cp/26bH4rKZ)