---
title: "Media Captioning"
canonical: "https://tech.calpoly.edu/space/CPKB/17858720/Media%20Captioning"
format: markdown
---
Educational and informational content presented on campus must be accessible to all students, faculty and staff. Video presentations with audio must be "captioned". Captioning (or subtitles) must be visible "for any time-based multimedia presentation (e.g., a movie, video, or animation)." 

> ℹ️ "It is the policy of the California State University to make information technology resources and services accessible to all CSU students, faculty, staff, and the general public regardless of disability status." Learn more on <span style="color: #172b4d">[Cal Poly's Accessibility website](https://accessibility.calpoly.edu/content/instmaterials/captioning/index)</span><span style="color: #172b4d"> and </span>the [Accessible Technology Initiative (ATI) of the California State University system](https://ati.calstate.edu/) website.

## Zoom Live Automatic Transcriptions

Learn how to [enable live captioning](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/876871689) and update your transcription settings in Zoom.

## Microsoft Stream

Use [Microsoft Stream](https://support.office.com/en-us/article/make-your-stream-videos-accessible-to-people-with-disabilities-c2f0ba69-3bb2-4d7d-af44-6734beb52ba0) to make your videos accessible using subtitles and captions.

## Automatic Sync Technologies (Verbit/AST)

Cal Poly faculty and staff can take advantage of CSU contracted pricing and services for post-production transcription of video and audio media through [Automatic Sync Technologies](http://www.automaticsync.com/captionsync/). 

> 📝 [Verbit](https://verbit.ai/) acquired Automatic Sync Technologies (AST) some time ago, and now both companies will function as one unified brand. The services and support provided to current customers will not change. You’ll simply begin seeing Verbit’s branding and logo more frequently.

<details>
<summary>Get Started: Account Set Up and How to Submit a Video</summary>

1. [Create an AST Account](https://www.automaticsync.com/caption/sign_up_user.php)  
Create an individual account in order to start using AST’s services. *Note: Billing contact and account info will be required in order to process the account request.*
2. [How to Submit a Video to AST](https://www.automaticsync.com/captionsync/learn/accessible-video/)
</details>

<details>
<summary>Services</summary>

- Video Captioning Services
- Real-Time Captioning Services
- Audio Description Services
- Transcription
- Caption Translations
- Video Encoding
- Production Transcripts
- Result Review
- Cinema Certified Result Review
- DVD/MP4 Transfer

Learn more at [automaticsync.com/services](http://www.automaticsync.com/services).
</details>

<details>
<summary>Pricing</summary>

All services performed by AST will be billed to the submitting party. CSU contract pricing does not apply to campus auxiliary organizations.  

- [Captioning & Transcription Pricing for California State University System](/wiki/download/attachments/17858720/CaptionSync-Pricing-CSU.pdf?version=1&modificationDate=1586554152804&cacheVersion=1&api=v2)
- [Supplementary Services](/wiki/download/attachments/17858720/CaptionSync-Pricing-CSU-Supplementary.pdf?version=1&modificationDate=1586554152290&cacheVersion=1&api=v2)
</details>

<details>
<summary>Contact</summary>

- [CaptionSync by AST](http://www.automaticsync.com/captionsync/)
  - [support@automaticsync.com](mailto:support@automaticsync.com)
  - [Open a Ticket](https://support.automaticsync.com/hc/en-us/requests/new)
- [CSU AST Contract, Support, and Resources](http://teachingcommons.cdl.edu/access/docs_multi/docs_mm_applications.shtml)
</details>

## Resources

- <span style="color: #000000">Cal Poly's </span>[Center for Teaching, Learning & Technology (CTLT)](https://ctlt.calpoly.edu/)<span style="color: #000000"> offers faculty development opportunities including online workshops and learning communities, as well as individual support and one-on-one consultations via Zoom. We welcome appointments and opportunities to assist programs, departments, colleges and individual faculty. If you’d like to schedule a consultation or explore current workshop options, please contact the CTLT at </span><span style="color: #000000">[ctlt@calpoly.edu](mailto:ctlt@calpoly.edu)</span><span style="color: #000000">. Learn more about video creation and captioning: </span><span style="color: #000000">[Instructional Continuity: Captioning Live and Recorded Lectures](https://ctlt.calpoly.edu/instructional-continuity-captioning-live-and-recorded-lectures)</span><span style="color: #000000">, and </span><span style="color: #000000">[CTLT: Video Creation and Captioning](https://ctlt.calpoly.edu/video-creation-and-captioning)</span><span style="color: #000000">. </span>
- [Professional Development For Accessible Technology In the CSU](https://ati.calstate.edu/) provides information about accessible technology resources for teaching and learning. Further information about CSU captioning recommendations go to [Captioning Methods for Delivery](http://teachingcommons.cdl.edu/access/docs_multi/docs_mm_caption_methods.shtml).
- [National Captioning Institute](http://www.ncicap.org/) provides captioning for educational video and is used by the California Community College System.

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