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title: "VPN Client (GlobalProtect) Common Issues & Troubleshooting"
canonical: "https://tech.calpoly.edu/space/CPKB/1942028289/VPN%20Client%20(GlobalProtect)%20Common%20Issues%20%26%20Troubleshooting"
format: markdown
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Cal Poly Service Desk staff sometimes encounter common issues and will share VPN Client (GlobalProtect) troubleshooting information in this section. 

> ❌ **VPN is currently not compatible with Microsoft Surfaces.**

> Macro (children)


> ℹ️ If you need further assistance please contact the [Cal Poly Service Desk.](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/909246477)

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