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title: "Get Help with Digital Signage"
canonical: "https://tech.calpoly.edu/space/CPKB/2175696897/Get%20Help%20with%20Digital%20Signage"
format: markdown
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##   
Unclear who to ask for help?    
  
Choose the scenario you are experiencing below for contact recommendations and troubleshooting tips…

> Macro (rw-ui-expands-macro)
> 
> > Macro (rw-expand)
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> - ✓ Start with [Cal Poly ITS](https://calpoly.atlassian.net/servicedesk/customer/portal/2/group/8/create/30)
> 
> > Macro (rw-expand)
> 
> - ✓ Reach out [OptiSigns](https://share.hsforms.com/18T3sfFuiSiqZTmccy4qLfAca5m5)
> 
> > Macro (rw-expand)
> 
> - ✓ Start with [Cal Poly ITS](https://calpoly.atlassian.net/servicedesk/customer/portal/2/group/8/create/30)
> 
> > Macro (rw-expand)
> 
> - ✓ Start with [Cal Poly Facilities](https://planon.calpoly.edu/home/BP/WebClient?3)
> 
> > Macro (rw-expand)
> 
> - ✓ Unplug the TV/Digital Display power cord, wait 10 seconds, and plug it back in.  
>   
> Unplug the Digital Sign Dongle power cord, wait 10 seconds, and plug it back in.  
>   
> Visit the Signage Player or TV manufacturer support sites:  
>   
>    -  [Amazon Fire TV Stick](https://www.amazon.com/gp/help/customer/display.html?ref_=hp_bc_nav&nodeId=GHH5TUHA7677G4HJ)  
>    -  [Apple TV](https://support.apple.com/guide/tv/apple-tv-support-site-atvb9d6ff281/tvos)  
>    -  [Google Chromecast](https://support.google.com/chromecast/?hl=en)  
>    -  [OptiSigns Hardware](https://www.optisigns.com/product/hardware)  
>    -  *Etc.*

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