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title: "Forward My Cal Poly Email to a Different Email"
canonical: "https://tech.calpoly.edu/space/CPKB/2424922/Forward%20My%20Cal%20Poly%20Email%20to%20a%20Different%20Email"
format: markdown
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There are two ways to forward a Cal Poly email to a preferred or personal email. 

> ℹ️ - While it is possible to access your Cal Poly email using a third-party email service, there is no guarantee of delivery of your Cal Poly email to your off-campus account. The recommendation is to log in to your [Cal Poly Office 365 Outlook account](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425110) to access Cal Poly email.
> ℹ️ - **Applicants/New Students:** Your Cal Poly account is set to forward email to the email address you used to apply. Verify the email delivery address associated with your account by going to the **My Cal Poly Portal > Personal Info >** **My Info** > **Email Address**.
> ℹ️ - **Not seeing your Cal Poly emails?** Check your Spam folder or create a rule or filter to ensure Cal Poly emails make it into your preferred inbox.   
> ℹ️ If you're using **Gmail, **visit [Create rules to filter your emails](https://support.google.com/mail/answer/6579?hl=en#zippy=%2Ccreate-a-filter) to learn how to restrict Cal Poly emails from hitting your Spam folder by entering **@calpoly.edu** in the **From **field and selecting **Never send it to Spam.**

> ⚠️ **IMPORTANT:** If you choose to setup an EDA. Please keep in mind that if/when you remove the EDA and Cal Poly email is reverted to Microsoft 365/Outlook delivery, any emails that were sent to the your EDA will not populate, or “resend” to the Outlook inbox.

### Set Up an Email Delivery Address (EDA)

Update your EDA to bypass Microsoft 365/Outlook and deliver your Cal Poly email directly to a preferred email. 

1. Log in to the **My Cal Poly Portal > Personal Info tab**.
2. Under **My Info **> click** Email Address**.
3. Enter your **New EDA **and type it again in the **Validate new EDA **field, then click **Update**.

> 📝 ***NOTE:**** It may take up to 30 minutes for your email address to update in all Cal Poly systems.*

![Dialog box with New EDA and Validate new EDA outlined in red. Update button is also outlined in red.](media://2eadaa26-9614-4dff-9faa-aeb86573534f)

4. **Send a test email to your Cal Poly email address** and confirm it's delivered to your preferred email.

> ℹ️ To disable forwarding to an EDA, visit [Remove My Email Delivery Address (EDA)](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/37257242).

### Forward Your Cal Poly Email from Outlook

Forward your Cal Poly email to a preferred email, leaving a copy of your Cal Poly emails in Outlook.

1. Log in to the **My Cal Poly Portal**<span style="color: #091e42"> > </span>**My Apps **<span style="color: #091e42">> </span>**Email & Calendar**<span style="color: #091e42">.</span>
2. Click the **gear icon**, then type "Forwarding" in the search field and select **Forwarding**.
3. Check **Enable forwarding **toggle button.
4. Enter an **email address**.
5. Check the option to **Keep a copy of forwarded messages**.   
*A copy of the email will also be saved in your Cal Poly Office 365 Outlook account.*
6. Click the **Save** button at the bottom of the window.

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