---
title: "Account Expiration and Extension"
canonical: "https://tech.calpoly.edu/space/CPKB/2424972/Account%20Expiration%20and%20Extension"
format: markdown
---
## Account Expiration
When you leave Cal Poly, you may still have access to some university resources for a limited period of time.
| **Role** | **How/When Accounts Expire** | **Action Required** |
| --- | --- | --- |
| **Students** | **6 months after graduation**
- Office 365 account, which includes Cal Poly email and OneDrive access, expires*
**~2 years (8 academic quarters) after graduation**
- My Cal Poly Portal access expires
**2 years after graduation**
- Zoom access expires
> ℹ️ **NOTE:** Student Microsoft 365 accounts also expire if a student stops attending classes for 3 quarters and has not yet graduated. | To maintain read-only access to your Cal Poly email account, you must set up an [Email Delivery Address (EDA)](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2424922/Forward+My+Cal+Poly+Email+to+a+Different+Email#Set-Up-an-Email-Delivery-Address-(EDA)). This forwards your Cal Poly email to an off-campus account up until your My Cal Poly Portal access expires. |
| **Faculty** | Faculty accounts expire when they have not taught a class for **4 academic quarters**. | No action required. If you have eligibility concerns, [contact Academic Personnel](https://academic-personnel.calpoly.edu/content/contact). |
| **Emeritus** | Does not expire. | No action required. See the [Emeritus Technology Support and Services](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1841070081) for additional information. |
| **Staff** | **17 days after leaving employment**
- Office 365 account, which includes Cal Poly email access, expires
**90 days after leaving employment**
- My Cal Poly Portal access expires | No action required. If you have eligibility concerns, [contact Human Resources](https://afd.calpoly.edu/hr/contact/). |
| **University Guests/Affiliates** | Guest accounts expire after **1 year**. | No action required. A department sponsor may submit an [Account Extension Request ](https://calpoly.atlassian.net/servicedesk/customer/portal/2/group/13/create/49)to renew guest status. |
| **Departments, Units, or Services** | Shared accounts do not expire. | Passwords expire annually and can be reset using the [Cal Poly Password Manager](https://myportal.calpoly.edu/f/u37l1s55/p/AccountActivationRecoveryPortlet.u37l1n69/max/render.uP?pCm=view). The account owner (administrative or technical contact) can also request a password reset by calling the [ITS Service Desk](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/909246477) at
[805-756-7000](tel:805-756-7000). |
## Account Extension
> ℹ️ *Account extensions require approval from a sponsoring campus organization. *
- **EXTEND or REACTIVATE a Cal Poly account ***(My Cal Poly Portal access)* - please submit an **[Account Extension Request](https://calpoly.atlassian.net/servicedesk/customer/portal/2/group/13/create/49)**.
- **EXTEND your Microsoft 365 account** *(Email, calendar, and OneDrive access): *please submit an **[Other Account Modification Request](https://calpoly.atlassian.net/servicedesk/customer/portal/2/group/13/create/50)**.
---