--- title: "Adobe Creative Cloud for Faculty, Staff, and Students" canonical: "https://tech.calpoly.edu/space/CPKB/2424995/Adobe%20Creative%20Cloud%20for%20Faculty%2C%20Staff%2C%20and%20Students" format: markdown --- Adobe Creative Cloud is available at no cost to current Cal Poly faculty, staff, and students. Emeritus faculty are not covered unless a department sponsors them for active work or projects. Access industry-leading desktop and mobile apps like Photoshop, Illustrator, InDesign, Premiere Pro, Spark, and many more. - Easy sign-in using your university email and password. - Licensed Creative Cloud software may be installed on two devices at no cost; one for work use on a Cal Poly-owned device and one for home use on a personal device (computer, tablet, or phone). - Adobe “Premium features” (indicated by a purple crown icon in Adobe applications) are **not included** in our contract, but can be purchased directly from Adobe using a non-Cal Poly Adobe account. - Visit Adobe's website for more information about new [Creative Cloud](https://www.adobe.com/creativecloud/features.html) features. > ℹ️ Adobe Cloud storage should not be used to store Level 1 data. For more information about data handling standards, visit [Cal Poly Information Classification and Handling Standards](https://security.calpoly.edu/content/policies/standards/classification/index). ## Installation Adobe keeps track of your devices; therefore, you may need to deactivate a license on one device before adding it to another.
Install the Creative Cloud Desktop App for the First Time 1. Go to the [Creative Cloud desktop app page](https://www.adobe.com/creativecloud/desktop-app.html). 2. From the top right of the page, click the **Sign In** link. Enter your university email (e.g., jmustang@calpoly.edu or jmustang@csum.edu) and click the **Continue** button. 3. Click on **Company or School account**. 4. Enter your university username and password. Click the** Login** button. 5. Click the **Download** button. 6. On your desktop, double-click the downloaded file to launch the installer. Mac: _Installer.dmg | Windows: _Set-Up.exe 7. The install should begin. *During installation, the application may close and restart. This process may take up to two minutes.* 8. The Creative Cloud desktop app is now installed on your computer. Browse, install, launch, and manage any Creative Cloud app or service.
Install the Creative Cloud App on Your Mobile Device 1. Go to the Apple App Store or the Google Play Store and search for **Adobe Creative Cloud**. 2. Install, then launch the app. 3. Sign in with your university email (e.g., jmustang@calpoly.edu or jmustang@csum.edu), then select **Company or school account**. 4. Enter your university username and password. Click the** Login** button. 5. The Creative Cloud app is now installed on your mobile device.
Install Individual Creative Cloud Apps 1. Got to [adobe.com](https://www.adobe.com/). 2. From the top right of the page, click the **Sign In** link. Enter your university email (e.g., jmustang@calpoly.edu or jmustang@csum.edu) and click the **Continue** button. Then click on **Company or School account**. 3. Click on **Company or School account**. 4. Enter your university username and password. Click the** Login** button. 5. You'll be directed to your account page. Next, do one of the following: - Click the **Download Apps** link. - Go to [creativecloud.adobe.com/apps](https://creativecloud.adobe.com/apps/). - Open the Creative Cloud Desktop App. 6. Next to the app, click the **Install** button and your app will begin to download. 7. Once the app is downloaded, click the **Open** button to launch the app.
--- ## Access in Campus Labs
Click to learn how to access in campus labs 1. From the taskbar (Windows) or Apple menu bar (macOS), open the Creative Cloud desktop app, click the **Creative Cloud icon.** 2. From the top right of the page, click the **Sign In** link. Enter your university email (e.g., jmustang@calpoly.edu or jmustang@csum.edu) and click the **Continue** button. 3. Click on **Company or School account**, if prompted. 4. Enter your university username and password. Click the** Login** button. 5. Once you are logged in and the Adobe Creative Cloud app launches, an update may occur. 6. The pre-installed apps should now be activated.
--- ## Graduating Students
Click here to see information for graduating students Your Adobe license remains active while you have access to the portal, typically for two years. You can migrate most Adobe Creative Cloud assets to a new Adobe Creative Cloud free membership account. The Creative Cloud free membership includes trial versions of most of Adobe’s creative apps, and you can easily upgrade to get full versions of all apps and services included in your school account.  This will give you ongoing access to your creative work once you leave Cal Poly.  - For more information on the migration process, visit [Adobe Student File Transfer](https://helpx.adobe.com/ca/enterprise/using/using-student-file-transfer.html) - Unfortunately, Adobe Student File Transfer does not currently support assets from Behance or Portfolio. Instructions about how to use the Portfolio transfer service are documented [here](https://help.myportfolio.com/hc/en-us/articles/13298909573659-Migrate-a-School-account-to-a-Personal-account), and information about moving a Behance profile between accounts can be found [here](https://help.behance.net/hc/en-us/articles/204484914-Guide-Change-Or-Update-Your-Adobe-ID). - The Behance and Portfolio tools are both one-time account migrations, unlike Student File Transfer, which is an anytime file copy service.
--- ## Existing Adobe Accounts
For those who are covered by licensing and already have a paid Adobe subscription, purchased through Kivuto If you have a paid Adobe account associated with your @calpoly.edu or @csum.edu email address, it will not be canceled automatically. You’ll need to cancel it yourself directly through Kivuto, following their cancellation policies. Unfortunately, Cal Poly cannot assist with cancellations or exceptions. No action is required to continue using Adobe Creative Cloud. You will continue to sign in with your @calpoly.edu or @csum.edu email address, and there will be no change or disruption of service.
For those who are covered by licensing and already have a paid Adobe subscription, purchased through Adobe If you have a paid Adobe account associated with your @calpoly.edu or @csum.edu address, it will not be canceled automatically. You’ll need to cancel it yourself directly through Adobe, following their cancellation policies, if you choose to do so. Unfortunately, Cal Poly cannot assist with cancellations or exceptions. If you prefer to keep your paid account to maintain privacy or separation of assets, you may do so and no action is required. Once Cal Poly adds a Creative Cloud license to your @calpoly.edu or @csum.edu address, and while your paid license through Adobe remains active, you’ll see an account or profile picker when signing in: - Select **Company or school account**, then the **Cal Poly Business Profile** for your Cal Poly–issued account - Select **Personal account, **then** Personal profile** for your paid Adobe account If you need to move content between profiles, see [Move content across profiles](https://helpx.adobe.com/enterprise/kb/transfer-assets.html).
--- ## Support - Contact the [ITS Service Desk](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425055) for assistance. - [Learn & Support](https://helpx.adobe.com/support/creative-cloud.html) - Get Started, Tutorials, and User Guide - [Manual Asset Transfer from an Adobe ID to an Enterprise/Federated ID Account](https://helpx.adobe.com/enterprise/kb/transfer-assets.html) ---