---
title: "Lost or Stolen Device"
canonical: "https://tech.calpoly.edu/space/CPKB/2425484/Lost%20or%20Stolen%20Device"
format: markdown
---
If you believe your university-owned device has been lost or stolen, please:

1. Notify your department's [Telephone Coordinator](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425476) and the [ITS Service Desk](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/909246477) through a [Campus Phone Services Request](https://calpoly.atlassian.net/servicedesk/customer/portal/2/group/10/create/168) as soon as possible.
2. Remotely wipe the device (if possible). For iPhone: [https://support.apple.com/guide/icloud/erase-a-device-mmfc0ef36f/icloud](https://support.apple.com/guide/icloud/erase-a-device-mmfc0ef36f/icloud)
3. Immediately change all saved passwords stored on the device (if unencrypted).
4. File a police report with the [Cal Poly University Police Department](https://afd.calpoly.edu/police/contact) in a timely manner.


> ℹ️ The department is responsible for covering replacement costs, equipment upgrade (if eligible), and requesting activation of a spare phone (used device) from your department inventory.

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