---
title: "Solano Campus Service Desk Overview"
canonical: "https://tech.calpoly.edu/space/CPKB/2770567186/Solano%20Campus%20Service%20Desk%20Overview"
format: markdown
---
![MA_compass_3_color_blue_gold_white.jpg](media://1e37876c-412a-426e-b8b6-8840f282b0b9)

The Information Technology Service Desk at Cal Poly Maritime Academy provides assistance to all students, faculty, and staff. It provides support for all University-owned equipment and software, networking, and the use of computer-related technology.

### How to reach us…

> ℹ️ ### **Audiovisual Equipment in Classrooms and Labs**
> ℹ️ 
> ℹ️ - For audio/visual equipment problems, please **submit an **<u>**[AV Support Request](https://calpoly.atlassian.net/servicedesk/customer/portal/2/group/8/create/26)**</u>** **  
> ℹ️ or call **707-654-1048**

- **Submit** **a **<u>**[General Help Request](https://calpoly.atlassian.net/servicedesk/customer/portal/2/group/8/create/30)**</u> - your request will automatically be entered into the Service Desk ticketing system.
- **Call** **707-654-1048** - leaving a voicemail will automatically create a ticket in our Service Desk ticketing system.
- **Visit **us in Navigator 202 - Monday-Friday, 8:30 AM and 5:00 PM

> ✅ **Many of our popular requests are available through online self-service:**
> ✅ 
> ✅ - <u>[WiFi](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2771058729)</u>
> ✅ - <u>[PolyCard](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2770600033)</u>
> ✅ - [Password Resets](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1998684386)
> ✅ - [Software](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/1770291207) distribution…
> ✅ - <u>[MATLAB](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2770567206)</u>, <u>[SolidWorks](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2770534523)</u>, and [Office 365](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2425524)