---
title: "Spam Calls and Texts"
canonical: "https://tech.calpoly.edu/space/CPKB/3494346754/Spam%20Calls%20and%20Texts"
format: markdown
---
### Overview

Spam calls and text messages are unwanted communications sent to your phone. They may include robocalls, telemarketing, spoofed caller ID numbers, phishing texts, fake delivery notices, financial scams, or messages designed to make you click a link or share personal information. Some are simply annoying; others are attempts to steal passwords, verification codes, financial information, or access to university systems.

### Best Practices - What to Do

- Do not answer calls from unknown or suspicious numbers. Let them go to voicemail.
- Do not click links or open attachments in unexpected text messages.
- Do not reply to suspicious texts, even with “STOP,” unless you are certain the sender is legitimate.
- Never share passwords, MFA codes, account numbers, payment information, or personal details by phone or text.
- Verify requests through a trusted source.
- Use your phone’s built-in blocking and spam filtering features.
- Block repeat offenders, but remember that scammers often spoof or rotate numbers.
- Report suspicious messages involving company data, credentials, payments, or MFA prompts to IT or Security.
- Register your number at the [https://www.donotcall.gov](https://www.donotcall.gov).

### Links to More Information

[https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts?utm_source=chatgpt.com](https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts?utm_source=chatgpt.com) 

[https://support.apple.com/en-us/111106](https://support.apple.com/en-us/111106) 

[https://www.verizon.com/about/account-security/robocalls](https://www.verizon.com/about/account-security/robocalls) 

[https://www.donotcall.gov](https://www.donotcall.gov) 


*Created with the help of AI tools. *