---
title: "Solano Campus: Migrating ChatGPT"
canonical: "https://tech.calpoly.edu/space/CPKB/3549265966/Solano%20Campus%3A%20Migrating%20ChatGPT"
format: markdown
---
[<< Back to Solano Campus Self Service Migrations ](https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/3319726081/Solano+Campus+Self+Service+Migrations#%5BinlineExtension%5DApplications-Self-Service%3A)
## ChatGPT: Transferring Conversations Between Accounts
ChatGPT does not support direct account merges. However, users can **manually transfer their conversation history** from one ChatGPT account to another using a data export and upload process. This can be done **at your convenience**.
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> ⚠️ ## Important Limitations (Read First)
> ⚠️
> ⚠️ - Uploaded data becomes **reference material inside a single conversation**
> ⚠️ - Conversations will **not reappear as separate chats**
> ⚠️ - Large files may need to be split before upload
> ⚠️ - No true account merge exists
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## 1 ) - Export Data from Your Legacy Account
Video available here:
**Follow these steps to export your data:**
1. Sign in to the ChatGPT Edu workspace that contains the data you want to export.
2. Open **Settings**.
3. Select **Data controls**.
4. Under **Export data**, select **Export**.
5. If you are asked to verify your account by email, complete verification, return to ChatGPT, and start the export again.
6. Select **Confirm export**.
You will receive an email when the export is ready. Processing can take **up to 7 days**. Download the export while you are signed in to the same account that requested it.
**The downloaded ZIP file can include:**
- `conversations.json`, or numbered conversation JSON files for larger exports
- files and other assets used in conversations
- account and conversation metadata
## 2 ) - Use Exported Conversations as Reference in a Different Account
> 📝 *This process is not a full account migration. Uploading the JSON file does not recreate your old chats as separate conversations or restore the original chat sidebar.*
**You can keep the exported conversations as reference in a different ChatGPT account:**
1. Extract the **downloaded ZIP** file.
2. Find `conversations.json`.
*Larger exports may contain numbered conversation JSON files instead.*
3. Sign in to the **ChatGPT** account you want to keep using.
4. Start a **new conversation**.
5. Upload the **conversation JSON file**.
*If the file is too large, upload the numbered files separately or split the JSON into smaller files. *
> ✅ If you need assistance, please [submit a support ticket](https://calpoly.atlassian.net/servicedesk/customer/portals) and include details about the problem.
**What happens:**
- Your past conversations are accessible for reference
- Content appears in a single conversation
- Chat history is preserved as text, not as individual threads
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## What Happens to Custom GPTs?
Custom GPTs **do not transfer** between ChatGPT accounts. There is **no export, share, or ownership transfer** feature for GPTs at this time. If you want to keep using a GPT under a new account, it must be **recreated manually**.
### How Can I Recreate GPTs Manually?
- Log in to your Cal Poly Chat GPT account
- Rebuild the GPT using the GPT Builder
- Re-enter:
- System instructions
- Custom knowledge files
- Capabilities and settings
- Actions/tools (if used)
### What Can I Reuse?
- Prompt text (copy/paste)
- Uploaded files (manual re-upload)
- API schemas or action definitions