Service Desk

Concierge tech support is available to faculty, staff and students through the ITS Service Desk. This includes basic troubleshooting, hardware and software support, and consultation regarding ITS services such as your Cal Poly Account, WiFi, software, and printing

Self-Help

 

I want to...

 

Need Help?

paper airplane icon Request Support mobile phone icon 805-756-7000


Service Details

Availability

 

Cost

The Service Desk is located on the first floor of Kennedy Library, in the Hub24 computer lab. Normal business hours are Monday-Friday, 8 a.m. - 5 p.m. Virtual help only: Sunday, 10 a.m. - 4 p.m., excluding holidays. Support is provided during academic breaks with the exception of the December campus closure. 

 

Request Service Desk support online via Support Center or by calling 805-756-7000

  Made possible through Cal Poly funds, no additional charges.
     

Eligibility

 
  • Students

  • Faculty

  • Staff

 


More Info

Computer Purchases

 

Other

ITS provides advice on the purchase of computers and computer-related products, and participates in campuswide negotiated pricing with Apple and Dell. Information on discounted hardware and software for personal purchase is also available. 

 

 

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